Meliva grew both revenue and profit as it expanded its healthcare services
Estonia's largest private healthcare provider, Meliva, grew its revenue by 11 percent to €62.3 million in 2025, driven by the addition of new services and increased volume, reaching a net profit of €2.2 million.
Alongside a significant expansion of its specialist care offering, a landmark event last year was the merger with Katriito, a mental health services clinic, which made Meliva one of the largest providers of mental health services in Estonia.
According to Meliva Chairman of the Board Marja-Liisa Alop, patient activity in private healthcare services was noticeably lower at the start of 2025, but as the first signs of an improving general economic situation emerged, use of private healthcare services picked up in the second half of the year. “Alongside clinical quality, we’ve focused on delivering a distinctively strong patient experience, and a high proportion of loyal Meliva patients played a major role in our results,” Alop explained.
Following the acquisition of the Katriito mental health clinic, around 40 specialists joined Meliva last year, together providing close to 10,000 appointment slots. Overall, patient activity at Meliva grew to approximately 395,000 visits last year, up 6 percent on the year before.
As new services, Meliva has, since last year, begun offering sleep medicine, dermatology treatment, contrast-enhanced MRI scans, and next-generation genetic testing, among others. Its range of day-surgery services expanded into spinal surgery, ENT conditions, and gynaecology, bringing the total number of surgical fields offered at the Rävala clinic in Tallinn to eight.
Meliva’s consistent focus on maintaining a strong patient experience was reflected in high satisfaction scores in 2025, with the company’s Net Promoter Score (NPS) reaching 88. On the digital front, Meliva upgraded its self-service booking system and launched a new business client portal. The company also began piloting AI tools aimed at reducing the administrative burden on medical staff.
“This year, we’re continuing to expand patient access to Meliva’s services, focusing on growth in outpatient care and day surgery, where volumes procured by Tervisekassa (the Estonian Health Insurance Fund) this year will play an important role going forward. In March, we also opened a new dental clinic specialising in periodontal treatment in Tallinn’s Vanasadam area, and we continue to develop our primary healthcare offering,” said Alop.
She noted that the entire healthcare sector continues to be shaped by ongoing discussions around resolving the long-term financing of healthcare. “It’s in every patient’s interest for the state to create more room to increase the share of private financing within the system as a whole. For example, raising the long-awaited cap on the tax-free allowance for employer health spending would create greater and more diverse opportunities for treating people and extending healthy life years,” she added.
Meliva is Estonia’s leading healthcare company, offering a broad range of health services to private and business clients. The company has thirty years of experience, more than 800 specialists (80% of whom are doctors and other medical staff), and a nationwide network of 22 locations, five specially equipped medical buses, and the Digikliinik, which enables remote consultations. Meliva is part of the Finnish healthcare company Mehiläinen, which has more than a century of experience and operates, in addition to Finland and Estonia, in Sweden, Germany, Lithuania, Romania, and Serbia.
