Maintaining a good psychosocial working environment
Training course 1: Psychosocial risk factors in the working environment – mapping and risk prevention
- Psychosocial risk factors in the working environment – what are they and how to map them?
- How to prevent risks arising from psychosocial risk factors?
- Effective collaboration between employees and employers in risk prevention
Content of the training course:
The course gives an overview of psychosocial risk factors in the working environment, how to prevent them, and how to assess risks arising from psychosocial risk factors.
Instructor(s):
- Riina Telling, occupational and organisational psychologist, MA (courses in Estonian)
- Pia Pedanik, occupational and organisational psychologist, MA (courses in Estonian and English)
Training course 2: Prevention of workplace violence
- What is and what is not workplace violence (workplace bullying, discrimination, harassment)?
- Causes of workplace violence and its consequences for the victim and the organisation.
- How to prevent workplace violence, where to seek help, and things everyone can do.
Content of the training course:
The training course provides knowledge on what workplace violence is (including physical and mental workplace violence and workplace violence inside and outside the organisation) and how to recognise it. It gives an overview of the causes of bullying and its impact on the victim and bystanders. Practical solutions for preventing and solving situations are provided.
Instructor(s):
- Riina Telling, occupational and organisational psychologist, MA (courses in Estonian)
- Aleksei Norden, psychologist, MA (courses in Russian and English)
- Pia Pedanik, occupational and organisational psychologist, MA (courses in Estonian and English)
Training course 3: MAINTAINING A COLLABORATIVE WORK ENVIRONMENT
- What to rely on when maintaining a collaborative work environment?
- How to act in uncertain situations?
- What is workplace bullying? What to do if you are a witness or a victim?
- How can everyone contribute to a collaborative work environment?
Training description:
The training provides knowledge on how to recognize workplace bullying and maintain a collaborative work environment. Practical solutions are offered for preventing and resolving such situations.
Training course 4. FROM UNDISCUSSED EXPECTATIONS AND UNRESOLVED CONFLICTS TO PERCEIVED WORKPLACE BULLYING — HOW TO RECOGNIZE AND PREVENT IT?
- Expectations and conflicts
- What is and what is not workplace bullying?
- Finding common ground, establishing behavioral agreements, and giving non-judgmental feedback
- Group work: analyzing cases and finding solutions (if the session lasts 90 minutes)
Training description:
Everyone has expectations — toward colleagues, family members, and everyone we collaborate with in one way or another. But how aware are we of mutual expectations, and are others' expectations aligned with ours? Unspoken expectations can become a source of conflict, impacting the internal climate of the entire team. Our behavior greatly influences those around us — come and learn how! Together, we’ll learn to notice and maintain a positive working atmosphere for EVERYONE!
Trainers:
Riina Telling, Work and Organizational Psychologist, MA (trainings in Estonian)
Aleksei Norden, Psychologist, MA (trainings in Russian and English)
Training course 5: The upsides and downsides of hybrid work from the employee’s perspective
- Common causes of fatigue
- Internal communication
- Maintaining the motivation of oneself/employees
Content of the training course:
The course covers the peculiarities of hybrid work from both the employee’s and employer’s perspectives and its impact on mental health and general well-being. The topics of time management and setting boundaries for professional and private life are addressed.
Instructor(s):
- Riina Telling, occupational and organisational psychologist, MA (courses in Estonian)
- Aleksei Norden, psychologist, MA (courses in Russian and English)
- Pia Pedanik, occupational and organisational psychologist, MA (courses in Estonian and English)
Training course 6: Coping with changes – crisis and tackling it
- Crisis and its impact on the psyche
- The course of a crisis and interventions
- Coping and creating new stability
Content of the training course:
The course provides an overview of the psychological impact of a crisis, emotional reactions, and the course of a crisis. The role of the manager in changing circumstances and the peculiarities of communication in teamwork are addressed. Tips for tackling a crisis are shared.
Target group of the training course:
Company employees, the number of participants is not limited
Instructor(s):
- Riina Telling, occupational and organisational psychologist, MA (courses in Estonian)
- Aleksei Norden, psychologist, MA (courses in Russian and English)
- Pia Pedanik, occupational and organisational psychologist, MA (courses in Estonian and English)
Training course 7: From crisis back to everyday life – psychological resilience
- What is psychological resilience and why is it important?
- Factors that maintain and recover psychological resilience
- Factors that support resilience in the workplace
Content of the training course:
The training course provides insight into the importance of psychological resilience in maintaining mental health and also teaches to maintain and support one’s psychological resilience.
Instructor(s):
- Riina Telling, occupational and organisational psychologist, MA (courses in Estonian)
- Pia Pedanik, occupational and organisational psychologist, MA (courses in Estonian and English)
Training course 8: Maintaining motivation – shared responsibility of employers and employees
- Definition of motivation – what gets us going and stops us?
- Self-motivation – where to find inner motivation and how to maintain it?
- How managers can support employees in maintaining inner motivation
Content of the training course:
The course gives ideas on how to find and maintain inner motivation and willingness to act. It also provides an overview of the kind of working environment that supports it and what steps employers can take to create a motivating working environment.
Instructor(s):
- Riina Telling, occupational and organisational psychologist, MA (courses in Estonian)
- Pia Pedanik, occupational and organisational psychologist, MA (courses in Estonian and English)
Training course 9: From job satisfaction to a happy team and productive collaboration
- Job satisfaction is not the privilege of a select few.
- The value of diversity in growing into a team and putting together a productive team
- The shared responsibility of the team and manager
Content of the training course:
Do you feel satisfaction in doing your job or do you feel like you are forced to do it? The course gives you insight into the preconditions for creating job satisfaction for individuals and teams and what each of us can do to achieve it – job satisfaction is not the privilege of a select few.
Instructor(s):
- Riina Telling, occupational and organisational psychologist, MA (courses in Estonian)
- Pia Pedanik, occupational and organisational psychologist, MA (courses in Estonian and English)
